Baraja de los Muertos Support

Contact

Email totaldogwateryt@gmail.com. We read every message and reply as fast as we can.

Common questions

My progress disappeared

Baraja de los Muertos saves your progress, your collection and your achievements on your device, not to an account in the cloud. Uninstalling the app, switching devices, or clearing the app's data removes them.

I bought something and did not get it

Pouches of Petals are delivered once per purchase. If one did not arrive, email us with the date, the time and your device model, and the Google Play order number from your receipt.

Can I get everything without paying?

Yes. Every card, relic, deck, difficulty tier and achievement is earned by playing. The only thing that can be bought is Petals, which pay for alternate card frames (frames are also given out as achievement rewards), and you can earn a few Petals by choosing to watch a rewarded video.

An ad did not give me my reward

Rewarded ads are optional and are served through Unity LevelPlay. If an ad fails to load, its button does not appear. If an ad played all the way through and the reward did not arrive, email us with the date, roughly what time it happened, and your device model.

The Daily Run says it is done

The Daily Run pays its Petal reward once a day, by the date on your device. You can replay it, but it will not pay again until the next day.

The game crashed, or something is broken

Email us with your device model and what you were doing when it happened. The more specific, the faster we can fix it.

Privacy

See the privacy policy for what the app does and does not collect.